Microlearning Training Courses
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Leadership – Create An Open Environment
3 to 3 minutes
Problems get solved in an open environment where employees are encouraged to speak up. In...
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Leadership – Challenge The Status Quo
2 to 2 minutes
This short video shows leaders how challenging the status quo is critical for success. A...
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10 Customer Wants In Addition To Lowest Price
3 minutes
Is the price the only factor when making a decision? Here are ten other customer...
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5 Stages For A Successful Negotiation
3 minutes
Depending on what you sell these stages could last any length of time between 5...
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Customer Service – Are You With Me?
3 minutes
This microlearning features a recorded phone conversation demonstrating how frustrating it is for customers when...
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3 Useful Hints For Leaving Your Prospect A Voicemail
3 minutes
Want to get more of your voicemails returned? Here are three “must have” tips to...
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Twelve Angry Men: The Decision Making Environment
7 minutes
The assumption of equality helps the jurors in the film, “Twelve Angry Men,” come to...
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Conference Call – Avoiding Distractions
2 minutes
Distractions are a major problem on conference calls. Learn how to avoid these distractions to...
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Conference Call – Dealing With Isolation
4 minutes
It’s difficult to create a team spirit in teams that only meet via conference calls....
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Conference Call – How To Coordinate
2 minutes
Coordinating a conference call, with people in different places and time zones, creates a whole...
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Conference Call – Minimize Misunderstandings
2 minutes
Misunderstandings occur in all meetings, but they’re especially challenging in conference calls but conference call...
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Conference Call – Missed Body Language
3 minutes
Half of all communication is non-verbal, and that’s exactly what is missed on a conference...