Microlearning Training Courses
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Customer Service – Act To Solve Problems
4 minutes
Customer service is about solving problems and may require a little creativity. This video shows...
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Customer Service – Acknowledge Every Customer
3 minutes
Customers should be your first priority. This video shows you the importance of recognizing your...
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Consultative Selling Skills – The PULSE Model
5 minutes
Learn how to structure your sales interactions by using the PULSE consultative selling model. This...
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3 Powerful Tips For Setting Appointments On The Telephone
3 minutes
You don’t sell your product you sell the appointment. Learn exactly how to do this...
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4 Quick Tips On Gaining More Referrals Than You Can Handle
4 minutes
Learn four easy ways to gain more referrals in this session. This microlearning features a...
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Cold Calling – How to Open Your Call
3 minutes
Skills training
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5 Prospecting Mistakes to Avoid
4 minutes
A lot of tips on prospecting focus on what to do, these five tips focus...
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Management – Working Through Problems
2 minutes
When a work problem occurs, leaders who react by looking for someone to blame tend...
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Village of 100, 4th Edition
3 to 4 minutes
Imagine if the number of people in this world was reduced to a village of...
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Management – Responding To New Ideas
2 minutes
This video shows managers the downside of resisting an employee’s new idea. Learn how to...
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Management – Reacting To Bad News
2 minutes
Employees will follow your lead when a tough situation arises. So, how do you react...
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Customer Service – Cutting Corners
1 to 2 minutes
This course shows customer service reps how cutting corners becomes a damaging viral video, compared...
