Leadership and Management Training Courses
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What to Say When: Someone Disagrees With You
5 to 7 minutes
While it never feels good to be disagreed with, it can actually be beneficial. Disagreements...
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What to Say When: People are Wasting Time Online
5 to 7 minutes
A common challenge for the modern manager is employees wasting time on the internet; the...
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What to Say When: Someone’s Not Doing What You Need
4 minutes
Working with an underperforming employee can be stressful. You want to discuss the problem without...
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What to Say When: There’s a New Team Member
4 minutes
By the end of the first week, new employees generally know whether they feel comfortable...
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What to Say When: Someone Resists Change
4 minutes
What do you say when a team member is resisting some change in the workplace?...
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What to Say When: It’s Someone Else’s Fault
5 to 7 minutes
Have you ever been blamed for someone else’s mistake? The natural reaction may be to...
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What to Say When: Setting Objectives
5 to 7 minutes
You need to keep all your team members aligned with the organization’s goals, so what...
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What to Say When: You See an Opportunity to Do Things Better
4 minutes
When it comes to getting an idea for process improvement heard and considered by your...
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What to Say When: There’s Conflict Between Team Members
5 to 7 minutes
Conflict among team members is inevitable, especially when people are passionate about their work. This...
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What to Say When: A Team Member is Late
4 minutes
What do you say to an employee who is late to work? Do you let...
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Creating a Mindset for Change Part 1: Changing Your Mindset
23 to 27 minutes
http://knowledgeessentials.eleapcourses.com/creating-a-mindset-for-change-part-2-managing-moments-71792.html
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Creating a Mindset for Change Part 2: Managing Moments
9 to 11 minutes
This is the second part in the five-part “Creating a Mindset for Change” series of...
