Microlearning Training Courses
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10 Quick Tips On How Sales People Can Improve Their Listening Skills
4 minutes
A true sales professional uses a consultative style with their prospects and clients. To achieve...
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Paying Attention In Meetings In 1 Minute
1-1 minute
This one-minute video shares some ways you can stay on track during meetings. We often...
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4 Team Stages In 1 Minute
1-1 minute
The 4 Team Stages as introduced by Bruce Tuckman are briefly overviewed in this one-minute...
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Walking Meetings In 1 Minute
1-1 minute
In this one-minute video, we highlight the benefits of holding a walking meeting as an...
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Courageous Conversations In 1 Minute
1-1 minute
This one-minute video helps to explain how to hold a courageous or difficult conversation.
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A Positive Response To Customers In 1 Minute
1-1 minute
This one-minute video describes how to change a potentially negative response to sounding more positive...
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Acknowledge Customer Contact In 1 Minute
1-1 minute
Customers just want to know what is happening. If you acknowledge a customer’s initial enquiry...
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Adding Value In 1 Minute
1-1 minute
Things like sharing additional benefits, mentioning special offers and providing additional information can all add...
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Apologizing For Delays In 1 Minute
1-1 minute
This one-minute video provides four tips to help you apologize for delays when dealing with...
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Pomodoro Technique In 1 Minute
1-1 minute
This one-minute video demonstrates how to use the Pomodoro technique to help productivity and assimilation.
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Engaging Remote Staff In 1 Minute
1-1 minute
This one-minute video provides five tips to help you engage your remote staff members.
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Abusive Customers In 1 Minute
1 minute
Abusive customers may swear at you, call you names or even threaten you. This one-minute...