Change management is an essential tool for the workplace leader or office head. Every single environment will inevitably change over time, albeit for workplace requirements, supply-demand evolution, employee needs, or competitors forcing a business into developing their offerings.

Change Management

If an office lead or manager can cope with this change effectively, they will be able to keep their business running smooth and productively.

Definition of Change Management

We proffer that change management as the steps a workplace needs to take to seamlessly move from their current way of operations to the new, necessary way, without hampering productivity or incurring damage.

Why Change Management Is Important

Although it is obvious when change is happening and/or when it is necessary, many leaders feel stuck because they do not know how to effectively implement these changes or how to go about starting.

This can cause businesses to fall behind, employees to become frustrated, or important tasks to fall by the wayside, all of which can bring about negative effects that are hard to come back from.

Types of Change Management

There are three main types of change management, and having an overview of all of these can help an office leader decide which type to implement and set goals accordingly.


This type of change management refers to the specific people in the environment that is changing. If an office or workplace leader has a solid, working understanding of the strengths, weaknesses, needs, and desires of their group, then they will be able to effectively plan for how to support them during change.

This should be the foundational, first focus before other changes take place.


Once you have taken care of individual needs to ensure buy-in of your team members, you can turn to the next step, which is the organization as a whole.

What are your current practices, office style, and daily routines? Are there issues that are constantly coming up or that keep productivity from happening easily? What office procedures are there that need to be handled for change to take place successfully?


This step goes all the way to looking at the larger parent organization, for example, Starbucks Corporate as opposed to the local franchise.

This can be the roles required by different employees on the hierarchy, company policies and procedures, hiring, etc. Although a parent organization has many parts, they all depend on each other to function without struggle. If one part is not working properly, this will trickle down to the rest, and create negative effects.

This can be frustrating for franchise owners or managers but addressing these issues can help the organization notice problems that corporate may not be aware of.

Types of Change Management Tools

There are a variety of options to choose from when researching a program or system to help your change management flow easily. Follow along for the important things to think about.

Change Management Models

There are a few different change management models out there that can help your organization in myriad ways. These are detailed below so that you can be as educated as possible when choosing what will work best for your team and needs.


This type of model is focused on the well-being of the individual employees. It makes sure that each person on your team is ready and prepared for what is ahead. This model ensures readiness by specifying five sections of preparedness:

Lewin’s Model

In this change management model, the creator, Lewin, emphasizes a structure that leads itself to change over three steps. These steps are as follows:

Kotter’s Model

Sometimes change management needs to be more detail-oriented, and when this needs to happen, Kotter’s way of change management is the most helpful. To do this, you would take steps along this path:

McKinsey’s 7-S Model

This one is easy to remember! It has the following seven steps, all with the alliterative ‘s’ beginnings.

Kübler-Ross’s Model in Five Stages

This type of change management process emphasizes the importance of employees’ desires and needs and encourages the manager or employer to gain a deep understanding of their employees. (You might recognize this model if you or someone you love has ever gone to therapy or been through a recovery program!)

Benefits of Change Management Process

If you want to keep your business in line with the times and continue to be successful and productive, educating yourself and recognizing the needs of your company is the first step.

Then, recognizing the needs, strengths, and weaknesses of your team can be combined with the above knowledge to keep employees or team members happy and productive in the process.

Becoming a manager or team leader who effects positive change in a positive way will mean that everyone benefits and that these positive changes trickle down to every sector of the company and every person involved.

Once you have implemented change once, you will learn valuable lessons because the need for it is sure to come up often throughout your time as a leader and manager!

Listen to your team members, take feedback with a grain of salt, and always be thinking ahead to what the next steps in the process will be.