eLearning Career Guide #1: Nailing the Interview

If you’ve decided that you want to make a career in corporate eLearning, good for you. The industry is poised for significant growth that shows no signs of letting up. I think it’s important for those contemplating the corporate eLearning career path to know a few things about what’s in store as you try to break into the field. In this article, I will focus on the kinds of questions that are likely to come up in eLearning job interviews. If you are prepared to answer these questions, you’ll have a much easier time nailing your dream job. Continue reading

The (Unfulfilled) Promise of mLearning

mLearning is hot. If you Google corporate mobile learning, you get 114 million results, but only 416,000 if you Google corporate mLearning, which only goes to show that the nomenclature is still in the process of changing and settling down. There is a lot of writing going on all around the Internet related to corporate mLearning. And yet, according to the Association for Talent Development (ATD), the amount of training delivered to employees through mobile devices is a thoroughly underwhelming 1.47%. How can something so “hot” still be so underutilized? Continue reading

eLearning as a Profit Center

Companies everywhere are expecting more and more from their learning departments. They want them to equip the workforce with the skills and knowledge they need to better achieve business goals, and to prove that learning initiatives are having the kind of positive, quantifiable impacts intended. If you can make this happen at your company, then you can begin to transform eLearning from it’s oft-perceived second-class status into a vital profit center of your organization. Continue reading

eLearning: Strange Facts and Anomalies

Now that 2015 is well under way, it’s time to take a peek at some of the statistics related to eLearning that tend to come out around the end of one year and the beginning of the next. The intention of those articles is typically to identify trends that are shaping the eLearning field. Unfortunately, the statistics are often presented without much context, which makes some of them rather perplexing. In this article, I bring a more nuanced perspective to many of these statistics. Continue reading

Extended Roles in the Health Care Sector Generate Satisfaction

Expanded role and extended role are terms sometimes used interchangeably but in fact, they mean two different things. In a nursing context, for example, an expanded role typically refers to the broadening of a nurse’s work within her profession (e.g., a nurse carrying out a wider range of nurse duties). An extended role, by contrast, typically refers to the nature of a nurse’s work changing to take on new work (e.g., work that may have traditionally been carried out by a doctor). Continue reading

Skills Escalation in Retail

Around the world, people flock to Ikea stores to purchase inexpensive modern household products, which are designed to be assembled at home either by the buyer or, for a fee, by an assembly service. While most people are familiar with Ikea’s products and philosophy, the company’s approach to training is also the result of thoughtful design. Continue reading

Role Extension and Skills Escalation

There is a tendency to think about career development in a linear way. In other words, we typically imagine going up the ladder more often than we imagine developing parallel skills at various stages of development. Role extension and skills escalation, especially when adopted for entry-level workers, hold the potential to radically transform how people think about their jobs, their professional possibilities and future prospects with a current employer. For organizations, these approaches hold the potential to help better harness the knowledge and skills of their current workforce, to enhance cooperation among workers and managers, and to increase employee retention. Continue reading

Artificial Intelligence and the Future of Education and Training

The idea of replacing humans with computers has preoccupied science fiction writers for generations. Indeed, when most people think about artificial intelligence, they first think about representations of artificial intelligence (AI) in Hollywood films, such as A Space Odyssey, Bladerunner or more recently, Her. Of course, in reality, AI is already present in our lives but in far less highly developed forms. Continue reading

mLearning for Medical Interns

It is now commonplace for patients to search their symptoms and even to arrive at their doctor’s office prepared to offer advice on potential courses of treatment. The availability of medical information online reflects the fact that the medical profession recognized the value of online learning early on. Medical professionals were also among the earliest adopters of mobile devices as a platform for education and on-the-job training and mentorship. Continue reading

mLearning for Low Wage Workers

Low-wage workers, concentrated in the service industry, have the lowest retention rates of all workers. McDonald’s, for example, hires an estimated 1 million workers per year with a 150% turnover rate. While their workforce may be smaller, other fast-food restaurants also hire thousands of workers each year and report similar turnover rates. Continue reading