Can Unconscious Bias Be Tackled Through Training?

The corporate world is hearing a lot about unconscious biases and the negative impacts they can have in the workplace. Research continues to show that all of us hold these biases toward others, but it’s important to understand and work against because they can have a very detrimental effect on the success of businesses. Continue reading

VR and AR: Will 2016 be their Big Year?

For many years, virtual reality has been promising to transform both education and workplace training. To date, the promise of VR has not been realized largely due to  practical considerations. First, until this year, the hardware required to experience VR has remained out of reach to the average consumer and even to most small workplaces. Second, virtual reality had a tendency to cause nausea and vertigo, which simply are not much fun. As we enter 2016, hype about virtual reality (VR) and its somewhat more earthly cousin, augmented reality (AR) is again on the rise—this time with a growing range of affordable options. But will 2016 prove to be the year when VR and AR finally take off and begin to transform entertainment as well as education and workplace training? Continue reading

Safety Training on Construction Sites for Every Worker

A feature article published in the New York Times this week reports that construction site injuries and deaths are far outpacing the rate of construction across the city and that poor or absent training is likely to blame. In the past fiscal year, there have been 10 construction-related deaths in New York City; this compares to 5.5 fatalities per year over the previous four years. Injuries are also on the rise. Over the past year, there has also been a 53% increase in construction related injuries. While construction work is on the rise in New York City, it in no way mirrors the number of Continue reading

Giving Thanks for Work-Life Balance

Today, most Americans are off work and many won’t return until next Monday. This shouldn’t make headlines but in fact, Thanksgiving is one of the few times that US workplaces completely shut down and workers actually take more than two days off work. In addition, it is one of the few times a year when workers tend to feel comfortable going off line to focus exclusively on their family and friends rather than on colleagues. For this reason, while giving thanks, Thanksgiving is also a time of year to reflect on what truly matters. In today’s Thanksgiving post, we consider why work-life balance matters and why it is something for which we should all give thanks. Continue reading

Exploring Synchronous and Asynchronous e-Learning and How to Decide on an Approach

Synchronous and asynchronous: two seemingly complicated words. So, what exactly do they mean and how can you decide on an approach that’s going to allow you to most effectively deliver training to employees? Continue reading

Is Google’s Smart Reply Smart Enough for Your Business?

It’s finally here—the email program that not only receives your email but also automatically generates responses and not simply with the standard out-of-office reply. Smart Reply, at least in theory, is smart enough to generate responses to the emails we don’t have time to respond to ourselves. Sound good? Perhaps, but Google’s Smart Reply also raises serious questions about best practices in business correspondence. Continue reading

Bending and Breaking Rules in the Age of Compliance

Recently, one of Google’s self-driving cars was pulled over by a California State Trooper. As it turns out, the self-driving vehicle was driving too slowly (25 in a 35 zone) and consequently, causing a traffic jam. While no ticket was issued (and who would pay the ticket?), the incident was both humorous and revealing. You can teach a car to drive itself, but can you teach a self-driving car to adequately respond to shifting norms on the road? While speeding is never advisable, in some contexts, Continue reading