AT&T Asks Employees to Buy into Training

Asking employees to buy into training is by no means unique. Many of the world’s most successful companies recognize that training existing staff to take on more high-skilled positions is good for employees and good for business. Ikea, for example, has long worked on the premise that all employees should be trained for multiple positions and trained with the goal of moving up the ranks over time. In many respects, AT&T is taking this a step further. At AT&T, employees are being asked to retrain and in some cases are even being asked to pay for their courses. In this post, we examine why AT&T is encouraging retraining, even when it comes at a cost to employees, and how the company hopes to use its ambitious training program to become increasingly known and competitive as a digital company. Continue reading

Recognizing a Bad Boss and the Impact on an Entire Organization

A “bad boss” isn’t entirely uncommon, although the traditional idea of a bad boss is less frequently seen in today’s workplaces, particularly as compared to past decades when it was almost a necessity a boss be seen as harsh, unyielding and even bullying.

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How to design a modern, innovative workplace for productivity and wellbeing

Office design has become an essential part of talent management strategies. With a good workplace design, employees tend to be more productive, show more initiative, and have better overall health and well being. Modern office designs also have a positive impact on visitors, including partners, vendors and clients.

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Are these mistakes ruining your sexual harassment training?

The Importance of Sexual Harassment Training

Sexual harassment training has such a negative connotation in the corporate world. It’s seen as outdated, unnecessary, ineffective and in some cases just plain offensive, but it’s also a necessity in today’s environment.

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Exploring Informal Learning and Its Role in the Modern Workplace

What is Informal Learning?

Informal learning refers to the skills a person learns in an informal setting. In the workplace these skills can come from talking to other people, on-the-job experiences, working alongside more experienced employees, or even through trial-and-error. Continue reading

Don’t Wait to be Sorry: Service Industry Training

If you love…or used to love…eating at Chipotle, you’re not alone. In recent years, Chipotle has emerged as one of America’s most popular fast food chains. Part of its success has been rooted in its apparent commitment to using fresh and “natural” ingredients. Indeed, despite the fact that McDonald’s was an original investor, Chipotle has gained major points with both the fast food and fresh food crowds. But don’t be fooled. As reported in a recent Mother Jones Magazine report, Chipotle’s ingredients carry their share of GMOs, their beef is not 100% grass fed, and an Continue reading

An MIT Dean’s Proposal for 21st-Century Learning

Professor Christine Ortiz, a respected Dean at MIT, recently announced that she is leaving her esteemed post—at least for a year—to found a new research university. Separating Ortiz’s institution from existing institutions is her plan to put project-based and virtual learning at the center of the institution on every level. If anyone is well positioned to establish a truly 21st century university, it’s Ortiz. She is highly accomplished, has spent over 17 years at one of the nation’s top-ranked universities, and has a strong reputation as an educational leader (notably, under Ortiz’s direction, Continue reading

Information Overload: What It Is, Its Consequences and How to Avoid It

Information Overload in a Digital World

Information overload is something not just employers are facing, but it’s becoming a problem in people’s everyday lives as well. When you’re dealing with too much information, it impacts your ability to make decisions and remain productive, but with a constant barrage of emails, communication, social media and more, it’s difficult to avoid. Continue reading

Do Your Customers Need Software Training? If So, Here Are Tips To Make It Work

The Advantages of Customer Training

Customer training has many benefits, and with the rise of the availability of e-Learning and learning management systems, it’s more affordable, efficient and simple to deliver training. Customer training can be of particular importance as it pertains to companies selling software solutions. Continue reading