Accessibility Statement

eLeaP is committed to making our website usable by everyone, including people with visual, hearing, motor, and cognitive disabilities. We want every visitor to find information about our learning management (LMS), quality management (QMS), performance management (PMS), and related products without barriers.

Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities and more usable for everyone.

Conformance status

eleapsoftware.com is partially conformant with WCAG 2.1 Level AA. This means some parts of the site do not yet fully meet the standard. We are working to resolve them.

What we do

• Review new pages and content for accessibility before and after publishing
• Provide text alternatives for meaningful images
• Use headings, lists, and landmarks so screen readers can navigate pages
• Make sure the site can be used with a keyboard alone
• Check color contrast on text and interface elements
• Label form fields and provide clear error messages
• Test with automated tools and manual checks, including keyboard-only and screen-reader testing

Known limitations

Despite our efforts, some content may not be fully accessible yet. We are aware of the following:

• Chat widget: Our third-party chat and messaging tool has a known issue where notification pop-ups may not be announced correctly by some screen readers. You can reach us by email or phone at any time instead.
• PDF documents: Some downloadable documents, such as legal agreements and policies, may not be fully accessible to screen readers. Contact us for an alternative format.
• Older content: Some older blog posts, images, and resources may be missing text alternatives, captions, or transcripts, or may not meet color-contrast requirements. We review and update this content over time.
• Third-party content: Some embedded content, such as videos, forms, and scheduling tools, is provided by third parties. We do not control its accessibility.

Automated testing cannot detect every issue. If you find a barrier we have not listed, please tell us.

Compatibility

The site is designed to work with current versions of major browsers (Chrome, Firefox, Safari, Edge) and with common assistive technologies, including screen readers and screen magnifiers.

Feedback and requests for help

If you have trouble using any part of this site, or you find an issue we may not have caught, please contact us. Include the page address (URL), a description of the problem, and the assistive technology or browser you use, if any.

• Email: [email protected]
• Phone: 877-624-7226
• Mail: 1300 South Fourth Street, Suite 240, Louisville, KY 40208, United States

We aim to respond within two business days and to offer an alternative way to get the information you need while we fix the issue.

Product accessibility

This statement covers our public website. For accessibility information about the eLeaP LMS, QMS, or PMS applications, including a Voluntary Product Accessibility Template (VPAT) or Accessibility Conformance Report where available, please contact us at [email protected].

Assessment

We assess this site through self-evaluation. Our most recent review was on November 2, 2026

This statement was last updated on November 2, 2026.