Selling Skills from A to Z: 26 Skills to Improve Telesales and Customer Service

Are you ready to get the most out of your customer interactions?  This online training video helps you improve your inbound or outbound sales calls with a number of quick tips to improve your communication with customers.

This online training video introduces you to 26 skills from asking for time to talk, to greet existing and potential clients, words to use or not use, tying down the sale and being creative when presented with a challenge. Completing this course charges sales staff to apply new techniques or perfect and brush up on skills they already possessed. Re-energize your sales reps, generate more sales and keep current and new customers happy with this online training on improving telephone sales and customer service skills.