A coach has something to teach someone else, and the idea of a coach in a business organization is not about managing but about creating solid relationships within. This detailed video highlights several types of coaching, focusing specifically on two roles: the right or wrong approach, and the life-long learning approach. The right or wrong approach highlights the idea that the coach knows a bit more about the topics at hand than the staff. Rather, the coach guides the employees down the correct path. This video also focuses on creating life-long learners, the method in which the coach provides the staff with moments to develop and reach their own individual potential. This training program also details the idea that coaches must learn as much as their employees, and how respect and communication are the best things to maintain professional relationships.