• New eBook: How to prep for an FDA inspection

  • Free eBook: The Skeptic’s Guide to LMS

LMS

  • Home
  • Product
  • Courses
  • Services
  • Pricing
  • Demo
  • Resources
  • Blog
  • People Success (PSP)
  • Login
  • Free 30-Day Trial
  1. Content Libraries
  2. Course Packages
  3. Business Soft Skills

Course Library: Business Soft Skills

Ensure your team is well-rounded with soft skills courses.

  • Leadership – Challenge The Status Quo

    Leadership – Challenge The Status Quo

    2 to 2 minutes

    This short video shows leaders how challenging the status quo is critical for success. A...

    See quick preview

  • Leadership – Create An Open Environment

    Leadership – Create An Open Environment

    3 to 3 minutes

    Problems get solved in an open environment where employees are encouraged to speak up. In...

    See quick preview

  • Five Phrases To Avoid In Customer Service

    Five Phrases To Avoid In Customer Service

    19 to 39 minutes

    This online video training educates viewers on the potential risks of negative phrases to customer...

    See quick preview

  • Networking And Building Relationships

    Networking And Building Relationships

    12 to 17 minutes

    Strong business relationships drive productivity. This video training explores networking and building relationships. This course...

    See quick preview

  • Live Chat Etiquette

    Live Chat Etiquette

    10 minutes

    Live chats are increasingly becoming the primary mode of engaging with customers who want answers...

    See quick preview

  • Improving Internal Customer Service

    Improving Internal Customer Service

    21 to 61 minutes

    Good internal customer service contributes to the overall success of the organization. Whenever there’s conflict,...

    See quick preview

  • A Mindset For Superior Service

    A Mindset For Superior Service

    23 to 43 minutes

    Providing great customer service, for external and internal customers, requires a mindset for superior service....

    See quick preview

  • The Benefits Of Creative Thinking

    The Benefits Of Creative Thinking

    11 to 16 minutes

    Creativity is reflected in a variety of ways in business and new business strategies. However,...

    See quick preview

  • Effective Presentations: Engagement Practices

    Effective Presentations: Engagement Practices

    12 to 16 minutes

    Effective speeches are important pieces of a presentation, but not as important as keeping your...

    See quick preview

  • Conflict De-Escalation Techniques: Recognizing and Removing Biases

    Conflict De-Escalation Techniques: Recognizing and Removing Biases

    7 to 10 minutes

    One of the first steps in conflict de-escalation is approaching the conflict with a clear...

    See quick preview

  • Conflict De-Escalation Techniques: Developing a Solution Mindset

    Conflict De-Escalation Techniques: Developing a Solution Mindset

    7 to 10 minutes

    One way to handle conflict is to yell and scream until others get tired of...

    See quick preview

  • Conflict De-Escalation Techniques: Communicating Face Covering Policies With Employees And Coworkers

    Conflict De-Escalation Techniques: Communicating Face Covering Policies With Employees And Coworkers

    5 to 8 minutes

    You’ve seen the news stories of customers getting into angry and sometimes violent confrontations over...

    See quick preview

  • 1
  • 2
  • …
  • 6
  • Next

Get your free account today

Learning development sessions
7,621,421
Active Companies
1,393
Gamified Points Earned
98,829
Countries Served
197

About eLeaP

  • About Us
  • Features
  • Pricing
  • Get Demo
  • Why We Do It
  • Case Studies
  • News
  • Partners
  • Legal

Services

  • Learning Management System
  • Training For Medical Device Manufacturers
  • CFR Part 11 Terms & Definitions
  • Continuing Education Management
  • Custom Content Development
  • Training For Franchises
  • Banking and Finance Training
  • Articulate Training
  • E-Learning Courses
  • Courses By Workplace
  • Training Tracking Software

Articles

  • Create Online Courses
  • Instructor-Led Training
  • LMS Terms & Definitions
  • Customized, Branded, LMS
  • Sell Online Courses
  • Advanced Tracking Reports
  • Automatic Notifications
  • Learning Paths & Teams
  • Manage Multiple Accounts
  • API & Single SignOn
  • Training Software

Support

  • FAQ’s
  • Tutorials
  • LMS Support
  • Free Training Resources
  • LMS Implementation Checklist
  • Business Essentials
  • Sitemap

Get in touch

(877) 624-7226

support@eleapsoftware.com

  • Contact Us
  • Twitter
  • Facebook
  • LinkedIn
  • IG

© 2002 - 2023 Telania, LLC.

  • Privacy Policy