Course Library: Business Soft Skills
Ensure your team is well-rounded with soft skills courses.
-
Managing Conflict: Situational Conflict
12 to 16 minutes
Conflict is a normal part of work because businesses employ people who have diverse viewpoints,...
-
Managing Conflict: Small Vs Large Group Conflict
10 to 14 minutes
In today’s corporate world, there are no “conflict-free” organizations. The leaders who understand this truth...
-
Managing Conflict: The Role of the Facilitator
8 to 12 minutes
Leaders often deal with conflicts as they manage projects and navigate relationships. It therefore makes...
-
Respect Racial And Ethnic Differences
15 to 20 minutes
The public murder of George Floyd sparked outrage throughout the country and world. It was...
-
Leadership – Use Mistakes As Growth Opportunities
2 minutes
When a manager must provide feedback on a mistake, the way the situation is handled...
-
Leadership – Tell People What They’re Doing Right
3 minutes
Leaders must maintain a fine balance when it comes to giving positive feedback and critiques....
-
Leadership – Put Leadership Before Friendship
3 minutes
It is important for managers and supervisors to put their role of leadership above their...
-
Deliver Meaningful Feedback
14 to 19 minutes
Knowing how to deliver meaningful feedback can transform ambiguous messages into clear communication. This video...
-
Behavioral Based Interviewing: Interview Basics
7 to 11 minutes
Hiring can be a challenging process. Sometimes the perception of a candidate in an interview...
-
Bullying and Other Disruptive Behavior for Managers and Supervisors
23 to 33 minutes
The safety of an organization and its employees are of great concern for many employers....
-
Turn Conflict into Collaboration
11 to 15 minutes
We all feel the anxiety caused by conflict with others. Unfortunately, conflict happens regularly, and...
-
Supervisor Skills: Respect, Integrity and Inclusion
11 to 16 minutes
Employees who feel undervalued, disregarded or ignored will either become disengaged or leave. Leaders need...