BUSINESS SKILLS FEATURED TRAINING VIDEOS

Cold Calling - How to Open Your Call

Training Time: 3 minutes Language(s):English Video Format: High Definition If you don't open your ... [Read more]

Creating a Mindset for Change Part 1: Changing Your Mindset

Employees who possess the skill to maintain a positive mindset, even when faced with challenges, are more innovative, creative and adaptive to change. Use this course to help all your employees think like leaders and ... [Read more]

3 Powerful Tips For Setting Appointments On The Telephone

Training Time: 3 minutes Language(s): English Video Format: High Definition

You don’t sell your product you sell the appointment. Learn exac...

Deliver Rich and Engaging Presentations

Training Time: 23 to 28 minutes

Language(s): English

Video Format: High Definition

Not everyone is com...

Inspire Extraordinary Performance

Training Time: 15 to 20 minutes Language(s): English Video Format: High Definition You probably have heard the term “performance management,” but ...

6 Phrases You Must Avoid When Speaking With The Decision Maker

Training Time: 3 minutes

Language(s): English

Video Format: High Definition

There are certain phrases ...

5 Prospecting Mistakes to Avoid

Training Time: 4 minutes

Language(s): English

Video Format: High Definition

A lot of tip...

4 Quick Tips On Gaining More Referrals Than You Can Handle

Training Time: 4 minutes

Language(s): English

Video Format: High Definition

Learn four e...

Conduct Behavioral Interviews

Training Time: 14 to 19 minutes Language(s): English Video Format: High Definition Research has shown a worker’s past performance is an accurate gauge o...

Customer Service: Make It Easy!

How many customers has your business lost due to disappointing customer service? Most customers stop doing business with a company because the company made it too hard to have their needs met. This video traini...

Customer Service: So Help Me, Employee Edition

Training Time: 15 to 25 minutes Language(s): English Handling difficult people can be a huge challenge for customer service representatives. But finding a way to work the...

Customer Service Gone Viral

Training Time: 16 to 26 minutes Language(s): English Customers used to only tell a few friends about their experiences, but now reviews are posted all over the internet. ...

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