eLearning Chatbots: The Future of Corporate Learning and Training?

Chatbots are computer software programs that can engage in conversations with human users, or at least simulate a conversation-like interaction, whether by text messaging or voice chat with a simulated voice. Why is this important? In short, a lot of people are interested in figuring out how to automate interactions between customers and a company, such as in customer service. Extending the concept to eLearning could mean using chatbots to help deliver various kinds of training or learning content. Do eLearning chatbots really have a role to play in corporate learning and training efforts? Continue reading

Creating a Whistleblower Policy and Enforcing It

Creating a Whistleblower Policy and Enforcing It

The term whistleblower is one that can have negative connotations from the business perspective in a lot of cases.

It can be met with apprehension, and business owners and company leaders tend to think about lawsuits and litigation instantaneously. The idea of encouraging employees to be whistleblowers doesn’t have to be negative from the business perspective, however.

Encouraging whistleblowers can prevent a lot of deeper and more expensive problems in the future. Continue reading

Small Business Trends and Priorities in 2018

Small Business Trends and Priorities in 2018

2018 is already in full swing, and it’s shaping up to be an interesting year for small businesses. There are certain trends at the local, federal and even the international level influencing small businesses.

The economy as a whole is on an upswing, and it’s breathing new life into small businesses, but the upsides aren’t coming without obstacles. Continue reading

Improving Corporate T&E Compliance

Why Is Corporate Spending Compliance Important?

There’s this unfortunate sense that travel and expense compliance is either not that important, or not feasible. There’s a misconception that floats around the corporate world, especially in large organizations, that it’s just not a big deal if people are overspending or unaware of what travel and expense policies are. Continue reading

The One-Hour Training Challenge

If you were tasked with creating a one-hour training module on some particular topic, how long do you suppose it would take? There are lots of reasons why taking the time to realistically and accurately answer this question is an important thing to do. You might be required to more accurately assess the cost and budget of what your company’s learning department is doing. If you’re savvy, you want to know this in order to calculate the return on investment (ROI) that your company gets from your learning and training efforts. Either way, if your company’s leadership is asking you to develop a training program and want to know how long it will take, it would be nice to give a real answer instead of something vague or unsure. Continue reading

Effectively Tackling Travel & Expense In Your Business

Travel and Expense Controversies

Travel and expense issues are almost always in the national news headlines. One example of where this subject is relevant right now is within the Department of Veterans Affairs. Veterans Affairs Secretary David Shulkin has been criticized and is under intense scrutiny because he charged his wife’s travel to the federal government when she went with him on a trip to Europe. Continue reading

How Can You Identify and Manage Underperforming Employees?

In the world of corporate learning and development, the focus is so often on identifying top talent and giving them the tools and resources they need to succeed. The conversation is almost always focused on how to develop excellent employees and make them an invaluable resource to a company.

There’s an area that’s less discussed that’s also incredibly important, however: managing underperforming employees. Continue reading

Why Corporate Language Learning Is a Priority in 2018

According to The Training Journal, language learning is set to be a top corporate priority this year. The Training Journal cites the importance of language learning specifically for UK-based companies, especially because of Brexit. There’s relevance to this trend for U.S. companies as well, however.

Continue reading

What Companies Should Know About Training and the #MeToo Movement

Sexual Harassment in the Workplace

The #MeToo movement was born from Hollywood actresses speaking out about their experiences in the industry, but it’s become much more than that in recent months. An increasing number of people are sharing their own experiences with sexual harassment and assault in the workplace. In the process, it’s come to the world’s attention that despite policies and guidelines, sexually inappropriate behavior is still rampant in the workplace. Continue reading

Strategic Ways To Create Employee Performance Goals

Helping Your Employees Succeed

Every company doesn’t just want successful employees – they need them. Corporate success is dependent on individual employee success. A key strategic objective for employers should be setting and helping employees reach goals. Every individual employee’s success contributes to the larger success of the company. That is why employee development goals should be priority items for every company. Continue reading