Top 10 Safety Courses – Safety Matters

Workplace safety is a big deal. Ignore it at your own peril. In 2014, 3 million non-fatal workplace injuries and illnesses were reported, and 4,679 workers were killed on the job. The National Safety Council reports that someone is injured on the job every six seconds. These injuries and illnesses are no laughing matter – they cost American businesses $250 billion each year in medical expenses and lost productivity. With all this in mind, we have assembled the top 10 safety courses requested by our customers. You can even preview one or two of them. Continue reading

Top Challenges Facing Small Business Owners

Running a small business can be the most liberating experience in the world. Whether you’re a one-man or one-woman operation, a family business, or an energetic young start-up spearheaded by a group of friends, small business life has much to offer and many rewards both in terms of professional growth and on the financial front. But this doesn’t mean running a small business is easy. Small business owners also face many challenges unique to the scale of their enterprises from founder and client dependence to cash flow issues to fatigue to growth management issues. Continue reading

Training and Trust in Small Franchises

Fact: One of the top reasons employees go on the job market is lack of trust in their senior management.

Fact: Only 40% of employees say they trust their management.

Fact: The cost of employee turnover can be as high as 150% of an employee’s annual salary.

Fact: Training is associated with increased employee trust and in turn with increased employee retention rates. Continue reading

No Business is too Small for Training

While large enterprises typically have well-established training programs, small business often offer little or no training to employees at all. In reality, whether you’re running a global enterprise with employees scattered around the globe or a mom-and-pop business in your backyard with just a few employees, training matters. The problem is that many small business owners falsely believe they lack the financial resources and time to offer comprehensive training. In fact, with a learning management system, training is not only affordable to even the smallest businesses but also can help small business owners save money and engage in manageable growth over time.  Continue reading

Competency Mapping – Roadmap for Workplace Success

According to Pattys Davis of Development Dimensions International (DDI), Jennifer Naughton of ATD (previously ASTD) and Bill Rothwell of Rothwell & Associates, “competencies encompass clusters of skills, knowledge, abilities, and behaviors required for people to succeed. In this case, it refers to success across jobs in workplace learning and performance.” Continue reading

Small Businesses Face Growing Security Threats

Fact: 43% of phishing attacks target small businesses; this represents a 25% increase since 2011.

News about cyber security breaches nearly always focuses on large-scale organizations, including major national retailers, banks, insurance companies and health care providers. In reality, however, small businesses are targeted by hackers everyday. While the smaller number of clients impacted means that the small business cyber security breaches may never become big news, combined, attacks on small business impact millions of Americans each year and worse yet, attacks on small businesses are currently on the rise. Continue reading

How to Foster the Learning Mindset

When it comes to training and development, most employers focus on immediate concerns—for example, ensuring their employees have the knowledge and skills needed to stay in compliance. Training and development, however, are about much more than ensuring employees can do the job at hand. On a broader level, training and development are about promoting what Dr. Carol Dweck, a Stanford University psychology professor and author of Mindset: The New Psychology of Success, calls the “learning mindset.”  Continue reading

How to Write a Training Outline: Putting it All Together

In the first two articles of this series on how to write a training outline, I covered the six steps you should follow to make sure your training is well organized and complete. In this final part of the series, I present how my leadership training outline might look as a fully developed training outline. Continue reading

How to Write a Training Outline: Steps 4-6

In the first article of this series about how to write a training outline, I explained how useful the process is in making sure your training sessions are well-organized and well-received. I covered the first three steps of the process, including training basics, defining objectives, and nailing down both the purpose of the training and how you’re going to engage participants from the start. In this second article of the series, I’ll cover the last three steps of the process: Clarifying key topics, related concepts and timing; presentation techniques and materials; and evaluation, assessment and reflection. Continue reading

How to Write a Training Outline: Steps 1-3

Why bother to put together a training outline if you feel you already know what you’re doing? Here’s what you want to avoid: Forgetting to cover some key content points, then trying to go back and cover those points after you realize you left them out, then running out of time for participants to ask all the questions they wanted to ask because you had to backtrack to cover what you missed, and then afterwards wondering if your audience really got what they needed out of the training. No matter how good you think you are, making sure your training is well organized and thoroughly planned is the ultimate key to success, and a training outline serves as a roadmap to get you there. Continue reading