Engaging eLearning: Include a case study

When you understand how adults learn, it allows you to create more effective eLearning training materials. One of the primary components that is important to understand in the adult learning process is that we want to learn in a way that we can then quickly apply to a real-world situation.

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Soft skills: An important challenge for today’s trainers

Soft skills: An important challenge for today's trainersSoft skills are very unique in terms of how they are taught and learned. Unlike hard skills, which focus on ensuring an employee successfully masters a certain skill to directly apply in the workplace, soft skills are really all about changing an employee’s emotions, behaviors or reactive techniques.

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Socializing your eLearning

Social learning is becoming an increasingly relied-upon tool in the world of corporate eLearning. It provides unique opportunities for collaboration on a small, or even global, scale and it can provide excellent opportunities to develop skills and, in particular, problem-solving skills.

Social learning is a prime way to make your corporate training and eLearning more engaging, foster a sense of team work and make it more relevant for the learner.

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Customer service training tips from the Apple Playbook

Apple is a global powerhouse—the brand is instantly associated with positive feelings from consumers around the world. A large part of that success seems to be not just their innovative products, but also their dedication to customer service.

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Avoiding the bore factor: Training tips for medical device manufacturers

The medical device manufacturing industry is one dictated by regulations, and this means effective compliance training is absolutely necessary. There is no option but to thoroughly train employees with regard to FDA regulations and compliance, but the biggest roadblock to effective training is employee resistance.

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The Pitfalls of Leadership Development – And How You Can Avoid Them

Leadership training and development are one of the most important, yet misunderstood facets of many organizations today.

U.S. businesses report spending an estimated $14 billion each year to foster leadership development, and two-thirds of respondents on a survey conducted by The Conference Board and McKinsey reported human capital was their top priority both presently and for the future.

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Poor customer service and growth with eLearning

Customer service skills are incomparable assets to businesses and organizations of any size and in any market. It is arguably the most important part of daily business.

Without an audience and customer base that is happy to work with you, your business would be worth very little. Without our customers we have no revenue and we have no livelihood.

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Tackling challenges: 6 steps for engaging a difficult audience

There are a number of reasons your corporate training and development programs may fail, and one of the biggest and most common problems often boils down to your inability to engage a difficult audience.

A difficult audience can be the result of anything from the lack of a corporate learning culture, to communication or educational barriers.

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