Retaining Low-Wage Workers

Low-wage workers, typically concentrated in the service industry (e.g., in fast food and retail positions), have the lowest retention rates of all American workers. Fast food workers, of all ages, have a particularly low retention rate, reporting on average 2.2 years with their current employer. But is the low retention of low-wage workers a problem that can be easily resolved?

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Principles of Grouping for eLearning

You don’t need to have an advanced degree in educational theory or psychology to create impactful eLearning experiences, but there are some foundational ideas that warrant your attention. Gestalt Theory is a different approach in psychology to understanding how people perceive things in our chaotic world. It doesn’t view the brain as sponge that only passively receives information. Instead, it recognizes that the brain is constantly filtering, structuring, and organizing incoming information in order to compare it with known patterns. It includes 6 different principles of grouping that can be incorporated into your eLearning efforts: Continue reading

Overcoming Resistance to eLearning

Few things are more frustrating than spending a lot of time and resources coming up with fantastic eLearning courses and modules only to find that people simply are utilizing them. This can be especially true when you’re dealing with mandatory trainings, but it’s a challenge in nearly all eLearning efforts.

How do you break through the resistance and really motivate people to engage in the eLearning you know will help them reach higher levels of performance? This report gets you those answers.

Here are some concrete tips and strategies to keep in mind: Continue reading

Responsive eLearning and You

There’s a big old bandwagon passing by and emblazoned on the side of it are the words Responsive eLearning. Are you going to jump onto that bandwagon just because it’s there and it looks like everyone else is probably going to get onboard? I would suggest you take a step back and think about this one before you make the leap (or attempt to do so). Continue reading

Immersive Learning Extends eLearning’s Reach

Learning professionals are always on the lookout for ways to extend the reach of their eLearning efforts. I’ve written recently about two different ways to do that by Using Peer-to-Peer Approaches and Snowball Sampling. Another way to get the most out of your eLearning programs is to make sure to include the practice known as immersive learning. Continue reading

The Art of Needs Assessments in eLearning

In a previous series of articles about evaluating eLearning, I noted how important it is to align eLearning goals with organizational goals (see Level 4 Evaluation for eLearning: Results). The six steps involved in that process include clearly defining performance goals, identifying the tasks that will achieve the goal, determining learning needs, prioritizing learning needs, developing learning content and delivery method, and implementing and tracking results. In this article I will hone in on that third step of the process – Determine learning needs. Continue reading

eLearning Content Needs Great Writing

It’s easy to lose sight of some of the basics when it comes to creating optimal eLearning experiences for your business or organization. It’s even more surprising how often learning professionals forget the most basic starting point of effective eLearning: Great writing. Even when you think about the ubiquity of video content to convey powerful ideas, it’s worth remembering that most of those still start out with writing, whether that’s a script or just a story-board concept. Continue reading

Extending eLearning’s Reach with Snowball Sampling

There’s often a good deal of lag time before concepts that originate in the academic field make their way into the business world (and sometimes it goes vice versa as well). This is the way of snowball sampling in sociological research, and I think it can be applied in a way to extend the reach of your eLearning efforts. Continue reading

Predictive Analytics for eLearning

The full promise of Big Data has yet to reach its pinnacle, but the potential is definitely there. When Big Data is leveraged for making better decisions, part of that promise is fulfilled. When Big Data helps you more accurately predict the future for better decision-making in the present, then you know you’ve arrived to everything we want to get from it. Predictive analytics have begun making their way into the realm of talent management, and I think it’s worth exploring how they might inform eLearning efforts as well. Continue reading

Using Peer-to-Peer Approaches to Extend eLearning’s Reach

In a perfect world, learning professionals would design eLearning modules and courses which would then be made available, with everyone who should take it logging and completing the material. Needless to say, we live in a less-than-perfect world. And even when people do engage the eLearning material, the transfer rate of skills and knowledge is often abysmally low (to the tune of only 20%, according to some studies). When your eLearning efforts are meant to spark a significant level of organizational change, consider using peer-to-peer approaches to extend eLearning’s reach. Continue reading