Theranos – A Case Study on Risk and Reputation Management

Until recently, no one could get enough of Theranos and the company’s founder, Elizabeth Holmes – the exceptionally young, self-made billionaire whose fortune has been made on a single sought after medical technology: an easier, faster and less invasive way to carry out blood tests. Indeed, Holmes, still in her early thirties, has been widely hailed as transforming the laboratory diagnostics industry with her company and upheld as a role model for young women entrepreneurs and inventors alike. Continue reading

Goldman Sachs Scandal Begs The Question: How Do You Prevent Cheating in e-Learning?

Earlier in October it was announced 20 entry-level analysts were being fired at Goldman Sachs. These fresh college graduates were given the axe for cheating on internal training assessments, designed to test their industry and regulatory knowledge. Continue reading

How to Avoid Serious Lab Safety Breaches with Thorough Training

At the start of October, it was reported that a worker and supervisor at one of Canada’s most revered disease labs, located in Winnipeg, had essentially no safety training. That person became infected with one of the diseases he had been charged with handling in the lab. Continue reading

The Value of Medical Simulations and How to Improve Their Effectiveness

This week George Washington University announced a ribbon cutting for their newest addition to the School of Nursing—a skills and simulation laboratory.

The 3,000 square foot lab is being dubbed a virtual hospital, with beds for ten which are filled with mannequins simulating patients, ranging from babies to the elderly. Some of the mannequins are static while others feature life-like characteristics including pulses and heartbeats. Continue reading

The Disguises We Wear at Work

As many of us prepare to don Halloween costumes (or to help younger celebrants do so), it seems like an apt time to reflect on some of the less obvious and more problematic disguises we wear at work. While rarely discussed, in reality, many minority workers go to work wearing a type of mask or disguise either because they feel required to do so, or because they believe it is integral to their success on the job. In this article, we examine some of the common masks and disguises people Continue reading

Working Safely in Cold Weather

While temperatures are still moderate in most locations across the United States, by mid November, temperatures in many northern states will be well below the freezing mark. Keeping workers safe during sub-zero conditions is challenging, but there are steps that employers can take to ensure that plummeting temperatures don’t lead to a freeze in production and more importantly, don’t result in a workplace violation. As the US Department of Labor clearly states, “It is important for employers to know the wind chill temperature so that they can gauge workers’ exposure risk better and plan Continue reading

Taking a Look at Delivery Driver Training and Best Practices

As the holiday season approaches the spotlight is falling on delivery truck drivers. These employees of course have valuable work to do all year long, but during the holidays they’re expected to above and beyond to fulfill demands, and to do so quickly and safely. Continue reading

October is National Cyber Security Awareness Month – Are Your Employees Well-Trained?

October is recognized as National Cyber Security Awareness Month, and as if to prove its importance, IT Business Edge reported there were three big data breaches announced right at the start of the month. Continue reading

How Large Companies Train Thousands of Seasonal Workers

With the holiday season nearly upon us, many retailers are scaling up their workforce to handle anticipated surges in customers over the coming two months. While smaller stores may hire just a few additional part-time workers to ensure they have extra bodies on the floor at high traffic times, other companies are scaling up on a far more extreme level. Of course, this raises several questions about training. First, how rigorous or extensive should one’s training program be if the intent is only to retain the workforce in question for the holiday season? Second, what is the ROI when you train workers who will only be with your company for a few weeks or months? Finally and most importantly, how does a company train anywhere 20,000 to 100,000 workers virtually over night to fill temporary seasonal roles? Continue reading