Expressing Compassion Without Opportunism

Following Friday night’s devastating attacks in Paris, private companies around the world responded.  A black ribbon appeared on the Google home page. A French flag and the words “Solidarité” appeared on the Amazon home page. Expedia quickly posted the following message: “On Friday 13th there were a number of shooting incidents in Paris resulting in casualties. Our deepest sympathies go out to the victims, their families and the people of Paris.” Airbnb announced that it would waive fees in Paris and encouraged hosts to offer extended stays to stranded travelers for free or at drastically reduced rates. Meanwhile, private and public buildings from the Empire State Building to city halls around the world were lit up in the colors of the French flag. These expressions of solidarity and sympathy were part of how people around the globe have experienced the tragic events in Paris this weekend, but they also raise important questions about corporate expressions of compassion. After all, Continue reading

Quick Tips on Choosing a Learning Management System

Whether it is for a small business, large business or educational institution, choosing a Learning Management System (LMS) in the growing LMS market, which includes hundreds of options, can be a challenge. First, an organization needs to familiarize themselves with the pros and cons of different LMSs. Second, they need to determine who the key stakeholders are and consult these stakeholders (e.g., the employees and managers who will use or be impacted by the LMS). Third, keeping various stakeholders’ feedback in mind, the organization needs to select an LMS that is within their budget. Finally, the organization needs to implement the LMS and evaluate its impact on training and productivity Continue reading

The Importance of Regulatory Training and How to Ensure it Isn’t a Flop

Understanding Regulated Industries

A regulated industry is one that’s restricted and regulated by the government or other agencies, whether that be federal or state. There can be guidelines in place dictating how everything from production to profits are handled in regulatory industries. Continue reading

Theranos – A Case Study on Risk and Reputation Management

Until recently, no one could get enough of Theranos and the company’s founder, Elizabeth Holmes – the exceptionally young, self-made billionaire whose fortune has been made on a single sought after medical technology: an easier, faster and less invasive way to carry out blood tests. Indeed, Holmes, still in her early thirties, has been widely hailed as transforming the laboratory diagnostics industry with her company and upheld as a role model for young women entrepreneurs and inventors alike. Continue reading

Goldman Sachs Scandal Begs The Question: How Do You Prevent Cheating in e-Learning?

Earlier in October it was announced 20 entry-level analysts were being fired at Goldman Sachs. These fresh college graduates were given the axe for cheating on internal training assessments, designed to test their industry and regulatory knowledge. Continue reading

How to Avoid Serious Lab Safety Breaches with Thorough Training

At the start of October, it was reported that a worker and supervisor at one of Canada’s most revered disease labs, located in Winnipeg, had essentially no safety training. That person became infected with one of the diseases he had been charged with handling in the lab. Continue reading

The Value of Medical Simulations and How to Improve Their Effectiveness

This week George Washington University announced a ribbon cutting for their newest addition to the School of Nursing—a skills and simulation laboratory.

The 3,000 square foot lab is being dubbed a virtual hospital, with beds for ten which are filled with mannequins simulating patients, ranging from babies to the elderly. Some of the mannequins are static while others feature life-like characteristics including pulses and heartbeats. Continue reading

The Disguises We Wear at Work

As many of us prepare to don Halloween costumes (or to help younger celebrants do so), it seems like an apt time to reflect on some of the less obvious and more problematic disguises we wear at work. While rarely discussed, in reality, many minority workers go to work wearing a type of mask or disguise either because they feel required to do so, or because they believe it is integral to their success on the job. In this article, we examine some of the common masks and disguises people Continue reading