Does Diversity and Inclusion Training Work?

The hashtag #BlackLivesMatter spawned a movement in 2013 in the wake of the acquittal of George Zimmerman in the shooting death of African-American Trayvon Martin. Four more high-profile officer-involved deaths of black people occurred in 2014, including Michael Brown in Ferguson, Missouri (2014), Eric Garner in New York City (2014), Laquan McDonald in Chicago (2014), and Tamir Rice in Cleveland (2014). The Black Lives Matter movement’s campaign against systemic racism has brought a new focus to diversity and inclusion training across corporate America. But does it really work? How has it played out at one of America’s premiere companies? Continue reading

Creating a Positive Leadership Mindset for Organizational Change

In the course Creating a Mindset for Change, Laura Goodrich, Global Workforce Innovator, uses a methodology called “Seeing Red Cars” to help instill a leadership mindset that inspires positive change. This series will help you evaluate your recent accomplishments and strategize future goals to overcome any challenges. Preview video. Continue reading

Business Goals Examples for Employees: Better eLearning

If you want your company’s eLearning efforts to have tangible impacts on the bottom line, the best place to start is aligning training and learning objectives with business goals. This critical alignment task has been mentioned in a variety of past articles, including business goals examples for employees to get eLearning results. Be sure to check out these previous articles:

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Consciously Overcoming Unconscious Bias

Have you ever made assumptions about a co-worker based on appearance alone? Did their age, sex, or race affect how you treated them? Many of us may unconsciously form opinions of others based on common, prevalent stereotypes. This video details what unconscious bias is and provides solutions with small steps that can positively impact your organization in a big way. Preview video. Continue reading

Future Focused Leadership

This course shows examples of how some leaders fail at maintaining a future-driven mindset and ideas for how to foster change to succeed. Topics include: reversing the focus on fear, changing the mindset, change and its difficulties, research, and many other concepts to help your organization see the bigger picture. Preview video. Continue reading

Behavioral Based Interviewing 101: Reveal a Candidate’s Future Performance

While traditional interviews may only reveal surface information, behavioral based interviewing prompts candidates to describe detailed events, better predicting actual on-the-job performance. Use open-ended questions, beginning with What? When? Why? and How? for an accurate gauge of how an employee has performed at a past job. Preview video. Continue reading

Lessons from Startup Employees

Most people have heard the rather depressing statistics around business failures. The percentage of startup failures varies widely by source and methodology, so I’m not going report any specific percentages. For a good discussion of why many such studies are problematic, see Small Business Failure Rates: Why All The Stats Have It Wrong. Regardless of how you slice and dice the data, though, a lot of businesses fail, especially early on. For the businesses that survive the startup phase, what is it that sets them apart? One obvious answer is the people involved, from the founder to the employees hired. Startup employees are a special breed who have valuable lessons for businesses at all stages of development. Continue reading

Small Business Growth: Knowing the Stages and Challenges

When you think of the businesses that drive the economy, what comes to mind? No doubt the tech giants come to mind – Amazon, Facebook, Google, Apple, Microsoft, and so on. Or maybe you think about long-standing corporations such as Exxon/Mobil, GMC, General Electric, and IBM (all of which are still in the top 50 of the Fortune 500). We know about them because they’re always in front of us, but they are not the true drivers of the economy. Smaller businesses of less than 500 employees are can-do engines that really keep the economy chugging along. Continue reading

What Happens in the Absence of Adequate Employee Feedback

You might think that enough has been written about employee feedback. Surely both leaders and managers have received this message loud and clear, right? And yet according to a study by employee engagement company Office Vibe, 65% of employees want more feedback than they’re getting. In this article, I’ll explore the importance of feedback, some of the reasons why managers still aren’t giving enough of it, and what happens in the absence of adequate employee feedback. Continue reading

Leadership Development 101: What qualities make a good leader?

Leaders can make or break an organization, depending on the level of their communication skills. eLeaP has a variety of courses to help managers encourage and accelerate the growth and accomplishments of employees without micromanaging. Preview video.  Continue reading