Tag Archives: user interface

Learning Management System Usability: The Holy Grail

Everyone has experienced the pain and frustration of trying to use software applications that fail the usability test. This is why the new term for usability or what used to be called “user-friendly” is user experienceor UX. Software that doesn’t deliver a superior user experience simply won’t be successful in the long run. When you’re talking about learning management system usability, many vendors providing LMS solutions have missed the mark on what is probably the single most important requirement customers need. Unfortunately, many companies don’t realize that their LMS misses the mark until after it has been implemented and employees start using it, and then just as quickly stop using it. Continue reading