Stadium Food and Beverage, Inc.:

Stadium Food and Beverage, Inc. is the sole provider of food and beverages at Bank of America Stadium in Charlotte, North Carolina—a 73,000 seat, open-air facility that is home to the Carolina Panthers NFL franchise. Stadium Food and Beverage keeps food quality high and customer waiting time low by servicing a large number of concession points of sale. In fact, while the average stadium offers one point of sale for every 300 individuals, Stadium Food and Beverage provides one point of sale for every 178 visitors to Bank of America Stadium; which amounts to 410 separate concession areas.

CHALLENGE:
• Increase training efficiency and effectiveness for large, seasonal work-force
• Reduce on-site training demands
• Facilitate rapid training review for experienced employees
• Increase employee satisfaction with training

SOLUTION:
Stadium Food and Beverage began offering online training through the eLeaP LMS in addition to its on-site training sessions. Using eLeaP, workers can complete training sessions at their convenience and experienced workers can review training materials without attending on-site sessions.

RESULTS:
• Reduced training cost
• Reduced on-site training
• Increased training effectiveness and employee satisfaction

“With eLeaP, our employees are able to complete their seasonal training requirements on their own time. We have also reduced the amount of training sessions we have to offer and conduct.”

--Kelly Kimura, HR Manager, Stadium Food and Beverage

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