Merit Medical Systems, Inc.:

Merit Medical Systems, Inc. was founded in 1987 and has become a leading manufacturer of medical devices used in cardiology and radiology procedures such as angioplasty and stent placement. Headquartered in South Jordan, Utah (a suburb of Salt Lake City), Merit operates multiple manufacturing facilities in the U.S. and Ireland and employs nearly 1,700 people worldwide. The Company enjoys a position of world leadership within its market sphere and is renowned for its product innovation, product quality, and customer service.

CHALLENGE:
• Replace poorly maintained and ineffective internally-hosted, open-source LMS
• Allow on-demand, remote training of world-wide workforce.
• Facilitate rapid deployment and simple updating of complex training materials
• Eliminate demand for system monitoring and maintenance

SOLUTION:
Merit Medical Systems used an internally hosted learning management system that consumed a significant amount of IT staff time and provided poor service to its remote users. The company gained greater ease, efficiency, effectiveness, and cost-effectiveness by replacing this poorly maintained system with the eLeaP LMS.

RESULTS:
• IT hardware savings of tens of thousands of dollars in just one year
• Training course development savings of thousands of dollars per year
• Convenience and ease of use for world-wide staff
• IT staff able to devote time to more vital company projects

“eLeaP has permitted our small technical staff to focus on other projects that are more unique and critical to our line of business, while knowing that the learning management system is fully functional and meeting our internal customer needs.”

--Lincoln Cannon, Director of Web Systems, Merit Medical Systems

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