Colorado CustomWare, Inc. (CCI):
Colorado CustomWare, Inc. (CCI) creates next-generation
software applications to assist state and local governments
in the assessment and collection of property taxes. CCI’s
Encompass Suite of products offers the kind of accuracy,
functionality, and efficiency that earns the esteem of overburdened
government employees. Indeed, CCI’s products have
been so well received that the company now boast clients
in 16 states and nearly 100 jurisdictions.
CHALLENGE:
• Reduce in-person training time and training-related
travel expenses
• Provide clients with 24/7 access to training materials
• Ensure ease of use and cost-effectiveness
SOLUTION:
Colorado CustomWare, Inc. used eLeaP to create interactive
training tools that allow clients to engage in advance preparation
for in-person training sessions. Furthermore, since eLeaP
is web-based, CCI’s clients are able to access, and
work through, training materials at any time.
RESULTS:
• CCI has seen an astonishing 300% ROI
• In-person training time reduced by 50%
• Nearly 50% reduction in training-related travel
costs
• Greater effectiveness of training and increased
client satisfaction
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“eLeaP has given us the edge in our industry.”
--Blain A. Fisher, Product Training Specialist, Colorado
CustomWare, Inc.
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Case Study - See the results!
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