Applied Underwriters :

Applied Underwriters is a premier Workers’ Compensation and Financial Services company specializing in serving the needs of small to medium sized businesses. They are leaders in the field of integrated workers' compensation solutions, offering a family of products that seamlessly integrate insurance coverage and business services. All of Applied Underwriters coverage solutions boast a Best’s rating of A VIII (Excellent) and ensure unparalleled dependability and reliability.

CHALLENGE:
• Provide ease of use that will allow employees to self-train
• Enable a higher volume of underwriters to receive training without increasing costs
• Facilitate compliance with state regulations regarding claims adjuster training

SOLUTION:
Telania’s secure, web-based eLeaP software-as-a-service solution provided Applied Underwriters with the easy to use learning management system (LMS) they required. It allowed them to cost-effectively train a greater number of underwriters while also ensuring compliance with state regulations.

RESULTS:
• Increased training capacity allowed for increase in number of certified underwriters
• Tracking and reporting allowed for refinements in training materials
• Employees showed increased retention of training materials and greater confidence on the job